911 Dispatchers are honored in Grand ForksGrand Forks, ND (WDAY TV) -- The men and women who are the first ones you talk to during a lifesaving call, are being honored today in Grand Forks.
By: WDAY Staff Reports, WDAY
Grand Forks, ND (WDAY TV) -- The men and women who are the first ones you talk to during a lifesaving call, are being honored today in Grand Forks.
This marks the start of National Public Safety Telecommunications week. The Grand Forks 911 Center has seen about a 10 percent increase in calls recently.
In 2012, the center took nearly 76-thousand calls. Grand Forks firefighters say they're taking time this week to thank dispatchers, who many times don't get the appreciation they deserve.
Mike Sandry with the Grand Forks Fire Dept. says, "911 dispatchers are kind of the unsung heroes in the whole emergency process. I don't think the public truly understands how important that link is for a positive outcome at the end of the emergency."
The Grand Forks 911 Center handles all emergency calls for the city, county and UND.