Fargo man out over $6,000 after buying a laser to relieve painFargo, ND (WDAY TV) -- A South Fargo man and his family are hoping other seniors can learn a valuable lesson, that may have cost an 86-year old a lot of money.
By: Kevin Wallevand, WDAY
Fargo, ND (WDAY TV) -- A South Fargo man and his family are hoping other seniors can learn a valuable lesson, that may have cost an 86-year old a lot of money.
Lewis Lubka attended a recent seminar on health and wellness. When he left, he had signed on a dotted line and paid for a "laser" that a franchise salesman at a hotel says, will make pain "disappear."
It is called neuropathy.
Lewis Lubka has endured pain since his days in World War Two.
"A bad jump."
A jumper with the 82nd Airborne.
"It is tolerable I live with it."
But now this veteran is fighting another battle. Louis, a retired NDSU professor, recently attended a health and wellness seminar at a hotel in Fargo. These QLaser devices, about the size of a TV Remote or Electric razor, are sold by a South Dakota distributor, Laser Wellness as pain relief therapy. Louis was skeptical until....
Lewis: "If there is one thing that won me over, he said is there anyone here who has pain, and this woman stood up and went up and put that thing on and she said it is all gone, and I said I have to have that."
And so, according to paperwork, Louis signed documents that day. And the devices days later arrived at home. That is when his family, including a son who's a physician, and another son, said send it back.
Willy Lubka, Lewis' son: "For a huge amount of money like this he should have had a consult from a doctor instead of someone at a seminar at a hotel."
But when Louis and his family called Qlaser, to request a refund, If you are not satisfied, you will get your money back they said.
Telling them the lasers had not been opened, the answer was no. Louis is out more than 6-thousand dollars.
Lewis: "I thought it was legit."
Willy: "It seems to me to be a hard sell of false hope and they are fleecing people of their money including my father."
The FDA is familiar with Qlaser, in fact the FDA sent Qlaser a warning letter alleging marketing violations. Now today we talked to the distributor of the lasers, laser wellness, which came to Fargo and sold the device to Lewis.
Weir: "What we do on our end at Laser Wellness is educational and people can use the laser however they want it is up to them. Any consumer who buys a laser from us has a signed contract with a stop gap guarantee."
There is Q-Laser out of Rapid City, SD that the FDA has sent a warning to for alleged marketing violations. But today we talked to the distributor of the Q-Laser who came to Fargo and sold Louis the device.
The QLaser website is full of testimonials from those who say the laser helps those suffering from asthma, cataracts, even broken bones. And that is what concerns the FDA. While the laser is FDA approved for ,osteoarthritis of the hand only , the FDA has warned Qlaser about making claims or promises to Seniors, without the science or FDA approval to back it up.
Laser Wellness has another seminar planned for this Saturday at the Fargo Holiday Inn starting at 10 am. The F-D-A would not comment on the Q-Laser because of what it calls "an open case."