Local businesses stay with the times by using technologyMoorhead, MN (WDAY TV) - Going out to eat isn't just about getting your fill anymore. Now, it can also be about experiencing the latest technology has to offer.
Moorhead, MN (WDAY TV) - Going out to eat isn't just about getting your fill anymore. Now, it can also be about experiencing the latest technology has to offer.
Usually cost-friendly and more efficient, restaurants are changing the way they do business for the 21st century crowd.
After just 90 days, this new McDonald's off of 8th street in Moorhead is set to open its doors in less than two days.
For those regulars, it's not going to look the same. The franchise will be following a business trend of many here in Fargo. Blending technology with traditional service.
Jim Knutson, McDonald’s Area Supervisor: “Nobody will recognize it if they saw two pictures. A lot of different things have changed. We have all the latest technology in the industry.”
Flat screen panel menus, hi-definition TV's, Wi-Fi access, revamped ordering system. It's not the McDonald's Ray Croc envisioned decades ago.
Knutson: “Maintaining a real modern appearance really helps make customers want to come in more often.”
It's not just McDonald's.
Tabitha Daschle, Manager of Moxie Java: “We used to have like the 1970’s cash register.”
Moxie Java in downtown Fargo has been using an iPad for all its transactions since July 5th. No receipts. No signatures. Just swipe and go.
Daschle: “You can e-mail and text message receipts. It's definitely a lot quicker.”
Tabitha Daschle says Moxie is saving around $700 a month in paper costs and credit card fees.
Daschle: “My generation, everyone is used to using touch screen. So it's really easy, a four year old could figure it out.”
From your morning wake-up to your late night cool-down, Sickies Garage has been open for less than two months but is already known for their special booths.
Zach Click, Manager of Sickies Garage: “The idea actually came out of Ireland, the beer drinking capital of the world. We're like ‘why not?’ Fargo needs something like that; something different, something new.”
Simply pour your own beer and it charges you by the ounce.
Click: “There's actual flow meters in the line that will calculate the fluid coming through.”
Or you can work it like a gas pump. Say you only want $10 worth of beer. Prepay and it'll stop whenever you hit your limit.
For all these businesses, one thing will never change. The customer is always number one.
Click: “It cost us a little more money in the long-run but it makes everything a lot better for the customer's experience.”
The McDonald's will officially open their doors at 5 on Friday.
It will be only the second set of golden arches in the metro to offer 24-hour drive through and lobby service.