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WDAY: The News Leader

Published January 05, 2011, 07:58 AM

All Care Dental Patients Unsure Where To Turn

FARGO, ND (WDAY TV)- Calls are "rolling in" to the North Dakota Attorney General's Office and the State Dental Examiner's Board after news the All Care Dental clinic in Fargo shut down. It's leaving dozens of patients in the dark, and their pre-paid dentures behind locked doors.

By: Kevin Wallevand, WDAY

FARGO, ND (WDAY TV)- Calls are "rolling in" to the North Dakota Attorney General's Office and the State Dental Examiner's Board after news the All Care Dental clinic in Fargo shut down.

It's leaving dozens of patients in the dark, and their pre-paid dentures behind locked doors.

Ticked off and looking for answers, Kathrine Satrom called the State Board of Dental Examiners Office in Bismarck. The reason; her husband Jerome paid $1,800 for a set of dentures. He was scheduled to have them put in Wednesday at All Care in Fargo.

Jerome's dentures, along with dentures of dozens other patients, are either in a lab, or inside the shutdown, closed clinic.

“I'm angry, no doubt about that,” said Kathrine. “We spent that money on those dentures, and I can't come up with anymore [money].”

Martin McConville of Fargo has pre-paid about $3,600 to All Care for his dental work. His partial denture work is now behind locked closed doors.

“Something is criminal here. It's my money,” said McConville.

“This is terrible. This is a breach of the public trust. They shouldn't be allowed in the state, and should be exposed for what they really are,” said Fargo dentist Dr. Steve Diekman.

A self proclaimed whistleblower, Diekman says he warned the Attorney General's office and the Dental Examiner's Board about All Care when they first moved to North Dakota.

“It's about money, power, deception. It's about playing big insurance at the expense of the patient, taking the money and running, then smiling through their teeth, and having the support of the dentist that allowed them into the state,” said Diekman.

Tuesday afternoon, the Attorney General's Office told WDAY its Consumer Protection Division will comment Wednesday on the matter.

Patients who want to file a complaint with All Care should fill out a complaint form on the Dental Examiner's website, which is www.NDdentalboard.org.

Or you can call this number: 701-258-8600.

On it's website, All Care says it will work to get patient's dental work transferred to another provider.

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