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GM releases internal probe of recall

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Detroit, MI (CNN) - The head of GM is admitting her company let its customers down. She announced the findings of an internal probe of the company's failure to recall cars tied to at least 13 deaths. The new report might do little to help families of the dead find closure.

Healing has been hard for Ken and Beth Melton.

Ken Melton – Daughter Killed in 2009 Car Crash: "I would gladly give my last breath just to hug her and tell her I love her one more time."

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